Frequently Asked Questions

Pole sections slide together and petals clamp onto pole without the use of any tools.

Start with shortest pole section which includes the foot on the bottom, then stack the pole sections to reach the ceiling. Instructions and video coming soon. Watch our Installation Video for a full demonstration.

Assembly generally takes less than 15 minutes. See the whole process, check out our Installation Video

Yes. Though it is easier with two. One person holds the pole in the desired position, watching the level to make sure the stem is vertical, while a second person tightens the adjuster to hold it in place.

The basic kit fits heights from 7 foot to 9 foot ceilings. Additional pole sections may be available for purchase to fit your Blossom to ceilings up to 12 feet high.

First reach under the petal with one hand to support the petal by holding the bracket. Then loosen the wingnut on the clamp, one or two turns. Just enough to raise, lower or rotate the petal.

Start with the largest petal on the bottom and see what works for you. Petals are easy to reconfigure to your personal preferences.

A basic kit comes with 3 petals but there is no limit to the number of petals you can place on a stem.

Yes, Blossom is easy to set up on a covered porch or deck in dry weather. Exposing Blossom to moist or wet weather conditions will void the Warranty.

Yes, a travel bag is provided with your blossom. Reusable padding is available for purchase.

Blossom is manufactured in the Pacific NW, USA.

Petals can hold 30 - 40 lbs. Please do not allow children or pets to climb on the petals.

We can’t imagine it, but if you wish to return your Blossom, here’s how:

Refunds are allowed for products in their original condition and packaging only. 

If you are returning your purchase, please let us know within 30 days of delivery by sending an email to hello@blossomworkspace.com or on our contact page. Include your phone number, order number, the date of purchase and a note saying you wish to make a return. We will email you a shipping label and Return Authorization Number.

For any items purchased as year-end holiday gifts, the grace period for returns extends through January 31.

We ask that you pack the product(s) well and in the original packaging. We will confirm receipt here at Windfall along with the condition of the items. 

Additional details:

Refunds will be made to the original form of payment.

Deductions from the refund include:

o  10% restocking fee.

o  The value of any part of the returned product not in original condition.

o  Cost of return shipping.

More information about our Warranty or items damaged in transit is located here